INTRODUCTION:
This privacy policy sets out how Smith Goodfellow Limited uses and protects any information that you give us, either through our website, via e-mail or from business cards that we have exchanged with you at meetings, networking or trade events. We are committed to ensuring that your privacy is protected, and you can ask to be removed from our database at any time.
This policy is effective from 25th May 2018. We will periodically review and if necessary update the policy.
THE SMITH GOODFELLOW WEBSITE:
If we ask you to provide specific information by which you could be identified when using this website, then you can be assured that it will only be used in accordance with this privacy and data protection policy.
What we collect: We may collect the following information to improve user experience and content in the future:
What we do with the information we gather: We use this information to understand the needs of your business and products with the intention of providing you with the best service we can.
THE INFORMATION IS GATHERED FOR THE FOLLOWING REASONS:
SECURITY:
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES:
Like most websites, we use cookies to help improve website performance. Not the delicious crumbly biscuit type that are very hard to resist, but the handy bits of technological wizardry that websites use to make your experience of visiting them better. They sit quietly on your browser and don’t cause any trouble (you definitely cannot dunk them in your tea).
If you don’t like the idea of our cookies you can change your settings to refuse them at any time.
LINKS TO OTHER WEBSITES:
Whilst we may occasionally offer useful links to other websites, please note that we are not responsible for the protection and privacy of any information which you provide whilst visiting other websites not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
E-MAILS:
Like any other business, we mainly communicate by email. We use emails to exchange information, gather data and distribute material in order to carry out the business of Public Relations and Marketing for our clients. We have a strict permissions and approvals policy when creating case studies which requires us to contact third parties involved. We never use third party contact information supplied by our clients for our own marketing purposes.
BUSINESS CARDS:
By their very nature, business cards are mutually exchanged with the express purpose of keeping in touch. If you give us your card we will enter the information into our CRM system in order to carry on our mutual business or to periodically send you marketing communications, offers, useful industry related information or a quarterly newsletter. We will only ever send you information that we believe will be relevant and of interest to you and will not bombard you with spam on a weekly or even a monthly basis. If you change your mind, you can opt-out from receiving our newsletter by unsubscribing.
Controlling your personal information: You may choose to restrict the collection or use of your personal information in the following ways:
Your Rights: Under the new General Data Protection Regulations (GDPR) you may request details of any personal information we hold about you. It’s free of charge. If you would like to request a copy, then please email us at the address below. Your request will be dealt with within a maximum of one month of receipt, as per legislation guidelines.
If you believe that any information we are holding about you is incorrect or incomplete, please request this to be changed by emailing us as soon as possible.
If you have any questions about this policy, or would like to make a data removal request, please contact our Data Protection Officer (DPO) Kelly Oldham at kelly.oldham@sgpr.co.uk.